Policy statement

Environmental
 We liase with our customers to achieve the best environmental selection of materials and to recycle existing materials as much as possible to reduce waste.  All new timber sourced  from sustainable forests. 

Guarantee All work is fully guaranteed, the terms and conditions are available on request and are always made clear before contracts, Guarantees can be up to 10 years. The best reassurance  is to see the work of Castell Renovations, that is why you are invited to see the past work or the current project so you can judge for yourself the quality and the professional standard. (Site visits are strictly by appointment and are subject to availability.)

Privacy All communications to Castell Renovations or its staff  whether the communication be in electronic, written or verbal  form  are in strict confidence. Castal Renovations its staff or its agents do not pass on emails the 3rd parties unless requested to do so by the sender.

Electrical All electrical work meets the regulation certificated standard. Our electricians are registered with either British Standards Institution, ELECSA Ltd., NICEIC Certification Services Ltd. or other recognised body.

Gas All Gas work is carried out using Gas Safe registered engineers The Gas Safe Register replaced the CORGI gas register in the UK in 2009 now only Gas Safe registered engineers are legally allowed to install gas appliance